Terms and conditions for 3 counties castle hire
It is the responsibility of the person who is hiring this inflatable to ensure that all possible steps are taken to avoid injury of the users or damage to the inflatable.
Please ensure that the following safety instructions are followed:
1 – Please do not allow
Food
Drink
Chewing Gum
Pets
Sharp Objects
Silly string
1- The inflatable and accessories on loan and will always remain the sole property of 3 Counties Castle Hire.
2- We allow face paint from a professional face painter but ask that the inflatable is checked by the hirer before collection for any face paint.If we arrive and the inflatable is covered in face paint a £25.00 cleaning charge will be applied.
3 – All shoes, glasses, jewellery, badges and lose items must be removed before using the inflatable
4 – No party poppers, silly string,streamers confetti balloons are to used either on or near the inflatable.
5 – No smoking or barbecues near the inflatable.
6 – Climbing on, hanging off or sitting on the walls or arches of the inflatable is DANGEROUS and must not be allowed.
7 – Always ensure that the inflatable is not overcrowded. Limit numbers according to the age and size of the children using it.
8 – Ensure children are not pushing, colliding, fighting or behaving in a manner likely to injure or cause distress to others.
9 – If the inflatable is not being used for any period of time you can switch the blower off at the mains but make sure no children play on the castle when not inflated as damage can occur.
10 – Do not allow anyone to bounce on the front safety step as a child could easily bounce off the inflatable and get hurt. The step is there to assist users in getting on and off!
11 – Ensure that no one with a history of back or neck problems is allowed on the inflatable as indeed any child who is feeling unwell.
12 – Do not allow anybody to be on the inflatable during inflation or deflation as this is DANGEROUS
13 – Please ensure that children are not attempting somersaults and are clothed appropriately and that nothing can fall out of their pockets.
14 – Ensure an area of 6 feet (2 metres) around the unit is completely clear.
15 – If the inflatable becomes wet it should not be used. If your inflatable does not have a shower cover in the event of rain, the unit should not be used.
16 – In the event of heavy rain, it is strongly recommended that the blower be switched off. When it is re-inflated, any wetness, including bubbling (which is normal) can be dried with a towel.
17 – In the unlikely event that the blower stops working, please ensure that all users get off of the inflatable immediately and call us for a replacement.
18 –If the unit does not work the plug for the blower has a safety reset button, try pressing this. Also check that the tube has not become detached from the blower or that something has blown onto and is obstructing the blower. If you are unable to restart the blower, please inform us straight away .
19 – If the inflatable is returned in a dirty or damaged condition additional charges will be applied depending on costs of repair and cleaning.
20 - £20.00 deposit will be required with all items hired. If the booking is outside and rain is forecast throughout the day we will give you the option to cancel and refund your deposit or rearrange your booking.
21-If high winds are forecast over 24mph throughout the day we have the right to cancel your booking for safety reasons (we will reimburse any funds paid)
22-In the summer months it is very tempting to put water on the inflatable when used outdoors, if we arrive and the inflatable is wet (other than rain) a £25.00 cleaning charge will be applied to the hire.
23- Once a booking has been confirmed and a deposit has been paid we are unable to refund any payment if the booking is cancelled by the customer (with an exception of the weather) but an alternative date can be arranged for the hire of the items subject to availability.
24- If your party or garden is part of a communal area (shared garden) we will need written permission from the landlord/Authority agreeing to site the items before we can confirm the booking.